Privacy Policy

Who We Are

useSend ("we", "us") operates the marketing website atusesend.com. The marketing site is hosted on Vercel. Our application is hosted on Railway. We are the controller of the information described in this policy for the marketing site. If you have questions about this policy or your data, contact us athey@usesend.com.

What We Collect

• Usage and device data (marketing site): We use Simple Analytics to understand overall traffic and usage patterns (e.g., pages visited, referrers, device type). Simple Analytics is a privacy‑friendly analytics provider and does not use cookies for tracking. Data is aggregated and not used to identify you.
• Server and security logs: Our hosting providers (Vercel for the marketing site; Railway for the app) may process IP addresses and basic request metadata transiently for security, reliability, and debugging.
• Account and email data (product): If you sign up for useSend, we process your account information and send transactional emails. If you opt in, we may also send occasional marketing emails. You can unsubscribe at any time via the link in those emails.

How We Use Information

• Operate, secure, and maintain the marketing site and app.
• Understand aggregated usage to improve performance and content.
• Deliver transactional emails related to your account or use.
• Send occasional marketing emails to subscribers who opt in.
• Comply with legal obligations and enforce our terms.

Legal Bases

Where applicable (e.g., in the EEA/UK), we rely on legitimate interests to operate and secure our services and to measure aggregated site usage, and on your consent for marketing emails. We may rely on contract and legal obligation where relevant.

Sharing and Processors

We share information with service providers who process data on our behalf, including:

• Hosting: Vercel (marketing site) and Railway (application) for serving content, networking, and security.
• Analytics: Simple Analytics for aggregated, privacy‑friendly usage metrics on the marketing site.
• Email delivery: We send transactional emails and, for subscribers who opt in, occasional marketing emails.

We do not sell your personal information. We may disclose information if required by law or to protect our rights, users, or the public.

Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, including security, analytics, and legal compliance. Aggregated analytics do not identify individuals.

International Transfers

Our providers may process data in locations outside of your country of residence. Where required, we implement appropriate safeguards for cross‑border transfers.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your information; to object to or restrict certain processing; and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details on our website. We may ask you to verify your identity before acting on a request.

Contact

For privacy requests or questions, email us athey@usesend.com.

Children

Our services are not directed to children, and we do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The "Last updated" date below reflects the most recent changes.